TICKET CHANGE POLICY: Additional costs apply for dates changes; a $5.00 fee will be added to each ticket. There is no guarantee of availability for date changes, as only the date reserved at the time of purchase is guaranteed.


INCLEMENT WEATHER POLICY: You are purchasing tickets for an event held outdoors that will take place rain-or-shine. Depending on the severity of the weather, some animals may need to take shelter for their comfort and safety. In addition, some attractions may need to temporarily close for guest and staff safety. In very rare cases, severe weather may force us to close the farm. Rainchecks will be issued only when the farm closes for the day. Rainchecks will be issued in the form of a coupon code equal to the amount of your original purchase. This coupon code can be used to rebook for any event at our farm and will expire after 1 calendar year from the issue date. You must re-book your tickets online in order to use your raincheck code. If you would like to change your reservation, then refer to the Ticket Change Policy above and follow instructions to make changes to your order as provided in the confirmation email. Notifications regarding weather related closings are posted on our Instagram and Facebook page when closing occurs. Tickets are non-refundable and make-up dates will not be provided should you opt to cancel your visit due inclement weather such as cold or rain.


REFUND POLICY: All purchases are final - No refunds. Failure to redeem tickets and/or complete visit as scheduled, for any reason, is considered a no-show and full forfeiture of tickets and services rendered.


CLOSURE POLICY: Should Twin Pond Farm Harvest be forced to close for any reason, including weather, then a ticket voucher equal to the amount of your original purchase will be issued to the purchaser which may be used towards a future visit within one calendar year from the issue date. You must book your ticket for a future visit online in order to enter this voucher.


NO OUTSIDE PETS ALLOWED

Only service dogs are permitted. Service dogs MUST be wearing a vest or collar indicating they are working and on a leash at all times.

Emotional support animals are not permitted.


NO ALCOHOL ALLOWED

For the safety and enjoyment of all our guests, no alcohol is permitted on the property at any time.


By signing below and/or completing this purchase, you, any person in attendance with you, any person receiving ticket, or other gift (in relation to Twin Pond Farm Harvest) from you, fully acknowledge receiving advisement of risks and hereby agree to hold harmless and do forever release Twin Pond Farm Harvest, along with its owners, staff, volunteers, vendors and any affiliates should any issue, injury, illness or death arise for any reason to yourself, any member of your family, or any person in attendance with you; for all current and future liability related to a visit to Twin Pond Harvest Farm.


Any guest entering Twin Pond Farm Harvest premises do hereby agree to terms, conditions, and waivers. I have read and agree to the terms above.